customer service

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Customer service : utility style : proven strategies for improving customer service and reducing

325 Páginas·2006·1.05 MB·Nuevo!

"Successful utility customer service leaders are providing great service while reducing costs ...
Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer

257 Páginas·2011·1.05 MB·Nuevo!

Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer ...
Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)

288 Páginas·2008·1.37 MB·Nuevo!

choice than ever before, customers today have high expectations of products and services. Businesses need ...
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

273 Páginas·2009·1.03 MB·Nuevo!

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth ...
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers

259 Páginas·2009·1.95 MB·Nuevo!

in the world by providing great customer service. Picking customers up from the dealerships or bod ...
The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More!

258 Páginas·2011·3.7 MB·Nuevo!

their brands by involving themselves in communities.The Ultimate Online Customer Service Guide gives you ...
Value Proposition Design: How to Create Products and Services Customers Want

323 Páginas·2014·16.37 MB·Nuevo!

— creating compelling productsand services customers want to buy. This practical book, pairedwith its o ...
The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them

332 Páginas·2008·3.26 MB·Nuevo!

, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service ...
Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation

252 Páginas·2013·2.98 MB·Nuevo!

Social Customer Service is new. Social Media is the biggest thing happening to the customer serv ...
Perfect Phrases for Customer Service

240 Páginas·2004·1.11 MB

money does not directly change hands. For example Perfect Phrases for Customer Service Perfect Phrases ...
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service

189 Páginas·2010·2.13 MB·Nuevo!

and Micah Solomon reveal the secrets of providing online and offline customer service so superior it near ...
Customer Manipulation: How to Influence your Customers to Buy More and why an Ethical Approach

256 Páginas·2016·4.77 MB·Nuevo!

to work out which part of the business needs your attention What website, marketing, customer service ...
The Customer-Funded Business: Start, Finance, or Grow Your Company with Your Customers' Cash

307 Páginas·2014·2.43 MB·Nuevo!

? From a much more agreeable and hospitable source, their customers. That's exactly what Michael Dell ...
The new rules of sales and service : how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business

276 Páginas·2014·1.51 MB·Nuevo!

working in sales or customer service needs to possess entirely new skills. Unfortunately most ...
This is service design doing : applying service design thinking in the real world : a practitioner’s handbook

1,079 Páginas·2018·22.7 MB·Nuevo!

service providers and customers. You'll learn specific facilitation guidelines on how to run workshops ...
Value Proposition Design: How to Create Products and Services Customers Want

648 Páginas·2014·11.18 MB·Nuevo!

— creating compelling productsand services customers want to buy. This practical book, pairedwith its o ...
AI in Marketing, Sales and Service: How Marketers without a Data Science Degree can use AI, Big Data and Bots

280 Páginas·2018·8.1 MB·Nuevo!

are already leading the way, this book shows you: • how customer and market potential can be automatically ...
Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty

226 Páginas·2004·6.74 MB·Nuevo!

understands how customers feel about products and services-for better or worse! His central point is well ...
Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs

287 Páginas·2007·2.55 MB·Nuevo!

What trait do championship poker players and world-class customer service professionals have ...
Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business (New Rules Social Media Series)

269 Páginas·2010·2.44 MB·Nuevo!

," including organizations and their customers. So how do you create the bold stories, videos, and blog post ...

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