PDF Drive offered in: English »

Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty

Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty

226 Páginas · 2004 · 6.74 MB · inglés

by Harvey Thompson

“ No me arrepiento de lo mucho que amo, y evito aquellos que se arrepienten de su pasión. ” ― Rumi

Libros electrónicos gratis similares

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

273 Páginas·2009·1.03 MB·Nuevo!

...
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

259 Páginas·2009·1.95 MB·Nuevo!

Enterprise Rent-a-Car grew to become the largest and most profitable car rental company in the world by providing great ...
Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)

288 Páginas·2008·1.37 MB·Nuevo!

Customer loyalty is essential to the long term financial success of a business, but with more choice than ever before, c ...
Think like your customer: a winning strategy to maximize sales by understanding how and why your customers buy

289 Páginas·2004·2.36 MB·Nuevo!

How to capture customers by learning to think the way they do The most common complaint Bill Stinnett hears from his cor ...
The customer experience book : how to design, measure and improve customer experience in your business

233 Páginas·2016·3.58 MB·Nuevo!

La 4ème de couverture indique : "Customer experience is fast becoming a key component of business strategy and a criti ...
What the Customer Wants You to Know: How Everybody Needs to Think Differently About Sales

123 Páginas·2007·1.13 MB·Nuevo!

From the bestselling author of What the CEO Wants You to Know?how to rethink sales from the outside in ?We have to face ...
Customer Manipulation: How to Influence your Customers to Buy More and why an Ethical Approach will Always Win

256 Páginas·2016·4.77 MB·Nuevo!

From generating traffic to getting the customers’ first purchase and then turning them into advocates, Customer Manipu ...
Customer service : utility style : proven strategies for improving customer service and reducing customer care costs

325 Páginas·2006·1.05 MB·Nuevo!

"Successful utility customer service leaders are providing great service while reducing costs. This primer for customer ...
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

189 Páginas·2010·2.13 MB·Nuevo!

"Filled with treasure and big ideas, this book will help you become exceptional." - SETH GODINIn a tight market, your mo ...
Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation

257 Páginas·2011·1.05 MB·Nuevo!

...

Cargar archivos PDF más similares